Standard Delivery Policy
Areas Include: Kempton Park, Benoni, Boksburg North, Edenvale, Germiston North
Pretoria South Deliveries
Pretoria North Deliveries
Far East Deliveries
West Rand Deliveries
Our meat products
are vacuum sealed and neatly packed in our uniquely modern designed and
Please do note that our
packaging is NOT designed to keep your perishable meat
products cold and fresh for long periods. Even though your package will be
delivered to you according to every health standard, we urge all customers to
immediately place your meat products in a fridge or cooling facility.
Okay, so you don’t have any cooling facilities available! Not too worry, when you check out we will give you the option to receive your meat order in our branded 22l polystyrene cooler boxes at an additional R65. The polystyrene cooler box is designed to keep your product cold and fresh for up to 8 hours.
Delivery Terms and Conditions
It is the responsibility of the customer to ensure that all items are checked on delivery. Once the customer signs for delivery that serves as an acknowledgment that the order in its entirety has been checked in full and is delivered complete. The customer further acknowledges that the order was received in good condition.
In the event that the short delivery has
been identified upon delivery, the missing items will be replaced or refunded
Baobab Meats will not hand over any Goods
until payment has been received in full.
Please ensure that there is someone at the
delivery address designated by you for delivery during the registration process
(“Delivery Address”) to receive and sign for the delivery as some of the Goods
may be perishable and must be refrigerated or put into the freezer as soon as
they are delivered.
If there is no one to receive the order,
the Goods will be taken back to our premises.
Should you not request a redelivery or collect the Goods within 48 hours of the initial delivery, Your Order will be canceled and you will be given a credit note to the value of your purchase.
Our obligation to deliver Goods is
fulfilled when we deliver the Goods to the Delivery Address or when You collect
the Goods from Our premises.
We will let you know if we are unable to
deliver the Goods by the delivery date selected by you. You may within 24 hours
of receiving such notification cancel your order for the Goods. If you elect to
cancel your order, we will reimburse you the purchase price.
There may be circumstances where delivery
is delayed due to circumstances which are unfortunately beyond our control,
such a high traffic volumes and or bad weather conditions.
We will take reasonable efforts to
accurately reflect the description, availability and purchase price of Goods on
the Website but subject to Consumer Protection Act. No. 68 of 2008 as read with
any of its regulations (“CPA”), We will not be liable for any loss, liability,
damage or expense arising from any inaccurate description or unavailability or
incorrect purchase price of any Goods.